Log InContact Us
Our Customer Service representatives are here to answer questions about your Control™ Prepaid Mastercard.® For Customer Service, you can reach us the following ways:
Email Us
Cardholders should email us through your secure inbox. Log in to the Online Account Center to use this service. Other inquiries can be sent to customerservice@mycontrolcard.com
Call Us
For Customer Service, call us toll-free at 1.866.753.6324
M-F 8AM - 10PM Central
Sat. & Sun. 8AM - 8PM Central
Mail Us
Control Prepaid Mastercard
c/o Netspend Corporation
PO Box 2136
Austin, TX 78768-2136
Controlling your finances can be the difference between getting by and getting ahead.